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Digital Foto Customer Review & Comments

...What People Say About 
               Digital Foto Discount Club...


Dear Friends I wanted to let you know that the order arrived safely today. The camer bag is beautiful. Fits my ancient wooden-legged Miller tripod like a glove. I only wish the outside pockets had been a tad larger to accomodate the spreader for the tripod legs. But that's a minor quibble that I pass along in case you have a chance to say anything to someone from Pelican. I love the way the bag's straps can be adjusted for hand-carry, shoulder-carry, or back-pack carry. Wonderful options. Thanks for taking such good care of my order. I'll be back, Christopher Beaver

Christopher Beaver
7/23/2008


Wow, I am so impressed! Thank you very much for your quick response and willingness to send a replacement top. I really like the table—I’ve been looking for one with adjustable legs for awhile—so I wouldn’t want to part with it. The table will get a lot of use at Swim Meets and camping. The only inconvenience was in wondering how to fix the problem, and you’ve taken care of that! Thank you again for being so helpful and thorough in communicating with me. I’ll be sure to shop with you again! With gratitude, Kristin W.

Kristin
7/16/2008


Price for DVD palayer at Digital Foto Discount Club was lower. Received product promptly with no problems. I Would use Digital Foto Discount Club again. Evaluation: 5 Hava a nice weekend,

Fabio
6/29/2008


Dear Joanne, Thank you very much - it's nice to transact business with professionals. I look forward to receiving the camera bag. All the best,

Michael
6/29/2008


I recently ordered a A303 digital camera from Digital foto club and I was very pleased with the price and the delivery. Excellent! A very satisfied customer

Betty
6/28/2008


Thanks for prompt delivery at a great price! I placed my order late on last Friday afternoon, chose standard UPS and it arrived in the Deep South on the fourth business day thereafter. That's darn good.

C.L.
6/28/2008


Anna, Thank you so much for the quick response!!! I work in customer service myself and I know it can be hard to get back to people so promtly! That is GREAT customer service! I will be ordering from your company in the future mainly because of your superior work! Thank you again!! Bethany

Beth
6/24/2008


I already owned a Canon S520 printer and I loved it so much (for both photos and standard printing needs) that I wanted to pick up 2 more for my kids to use in their dorm rooms. After finding that Canon was going to discontinue this model I frantically did a web search to find a source. Digital Foto Discount Club had them at a great price and shipping was even less than I expected it to be. I ordered on a Tuesday and they arrived by Friday! Highly recommended. David in Ohio

David
6/22/2008


On June 2, I called Digital Foto Club and found Mack on the other end of the line. All my questions were answered, including checking that the camera was in stock. He offered several suggestions and accepted a yes or no answer, or provided additional information about his suggestion. I placed an order and 3 days later it was delivered. Everything was as ordered, the prices was as quoted, and everything worked. All in all it was a pleasant experience. I have recommended Digital Foto Club and Mack to 2 of my friends and both have placed orders. Please pass along my thanks to Mack. Juan

Juan
6/11/2008


Just wanted to say thanks! Great service, fast shipping, couldn' t be happier. Charlie

Charlie
6/3/2008


Extremely fast shipping, had underwater strobe and lens in plenty of time for vacation. Was emailed a shipping/expected receiving date right away and everything was right on. Will definitely use this company again. Also, items were very competitively priced.

Bob T.
5/26/2008


Thank You. Your service is one of the best I have delt with on the net. Look for me back,And I will tell all family and friends about your CO. and service. Regards Bob C

Bob
5/26/2008


Thank you very much for the message. Not 5 minutes after I sent the email via live chat, I received a confirmation email stating my shipment was sent. The camera arrived on time and I was able to bring it with me to the NCAA Track and Field Championships. The pictures turned out great and I am very happy that I was able to get some photos of the once in a lifetime event. I am very impressed with Digital Photo Club and will definitely recommend you to all my friends and family!! Your prices were the lowest I could find and your service is impeccable.

Tom H.
5/25/2008


Thank you for the quick response. I called Customer Service this morning and they gave me the same info. With this kind of service I'll recommend Digital Foto to all my friends.

A.H.
5/20/2008


i just wanted to drop a line and complement the excellent service i have just received from your company. i placed an order yesterday for a sigma digital camera and lens (order no. 504788). i mistakenly ordered a canon lens which would not have been compatible with the sigma camera body. instead of just shipping the order out to me, without concern for this miss match, Michael(ext. 838), who handled my order, took the time to call me before shipping the order. beyond that, he even gave me his cell phone number(917-***-****) to call him after hours, which i did at 10pm(i forgot about the time change). he informed me of the mismatch, which i greatly appreciated. by the time i called him the next morning he had replaced the canon with a comparable sigma lens and had shipped it out. immediate, fully comprehensive, friendly customer service at a great price, what more can one ask for? i don't normally take the time to write letters of appreciation, but this exceptional service deserved it. thanks, gene

GENE
5/18/2008


I ordered the Casio Exilim EXS2 from amazon.com in January, ordered the same thing from CDW in April. By early May both were still on backorder. A little web-shopping revealed that digitalfotoclub.com had it in stock. Placed the order on Wednesday, received it on Monday. And it was cheaper than the others previously ordered (and cancelled). I would shop here again and recommend to others. MB, Schaumburg, IL

MB, Schaumburg, IL
5/15/2008


Thank you for your prompt reply to my e-mail. My rating for you is AAA+ - very satisfied. Your prices for the Casio TV accessories that I ordered were fair and in line with other sites. I am satisfied with the products you sent..they work and are as they are represented on your site. I also appreciated your fair charges for the shipping/handling. I was charged almost twice as much for a similar order shipped a similar way by another internet site. Made me very unhappy with them. Added too much to my overall price.

Patsy C.
5/13/2008


Roger that, real bummer, I know Bushnell put you guys in a really bad place on this one, you just got caught in the middle, anyway thanks for the quick response and excellent customer service. I first contacted your CS dept back in March when I ordered the compass, unfortunately I cannot remember the womans name who I spoke with, I am pretty sure it was Joanne, anyhow she was very professional and went out of her way to help me, please notify your CS dept that even though the product was not available I will definitely consider digitalfoto in the future based on the excellent customer service. SFC Travers Gardez, Afghanistan

SFC Travers
5/11/2008


A brief almost too brief a conversation with a rep who checked the availability of the binoculars I wanted, confirmed the web price and pretty quickly got off the line left me a little uneasy - especially when he said if the computer was wrong they would still be here in 10 BUSINESS days. I had read horror stories. However next day I got my UPS tracking info, in three days I had my order, well packaged and with US documentation. I do not see how the Rep or Focus could have improved on their service. A perfect 10

Tom L.
5/11/2008


I was very satisfied with my most recent purchase. This was the first time I ordered online and my order confirmation and delivery status was available on my personal email within hours. I received my order faster than expected and in excellent condition. When an item that I had requested was missing from my order when I received it, it was shipped immediately and should arrive today or tomorrow. During the process of dealing with that small problem, the customer service staff was friendly and response was very quick.

S.R.
5/11/2008


I just wanted to commend your company on my recent purchase of an Olympus C5050 digital camera. Your online ordering system was a breeze. No salesperson hassled me to buy accessories. And my order was received even earlier than expected. Nice doing business with your company!

Jason E.
5/7/2008


Anna: You guys (and gals) are great! Why didn’t I find you in the first place?? Thanks for your help! Thanks to Harry too. He took my order. Tom

TOM S.
5/6/2008


I am a brand new customer and so far I am really impressed and thrilled with your service. Your website was very easy to use, very intuitive, ordering was simple and secure. I got immediate order confirmation via e-mail and a shipping update as well. You had the best price on the Nikon 3100 anywhere. Today it arrived, just 3 business days after I ordered it! I noticed the batteries I had ordered with it were different than I requested and to my great surpise discovered that more expensive batteries had been substitued for what I presume was an "out of stock item" at no additional cost to me. Other places would have delayed my order or partially shipped the camera only leaving me frustrated. This has been the best online purchasing experience I have had since dealing with DELL or Amazon.com. I will gladly recommend your business to anyone I know looking for such equipment and you can be sure I'll be back, not just with my personal purchases but my business ones as well! Thanks again for making this so stress free!

Kelly W.
4/30/2008


Joanne, Thank you for your prompt follow-up and response. I call this value added services and it will bring me back to Digitalfoto in the future. Regards,

Jim S.
4/30/2008


Unlike your Company, I'm a bit tardy in relaying my feedback on your Brooklyn Company. My order for a Nikon 130 ED QD (order # 754610) was processed and my camera received MUCH FASTER than expected. I placed my order with sales rep, Izzy Brown, on Thursday (3-28) and it was at my door on Tuesday (4-1). Most companies don't even know where my state of West Virgia IS (?), let alone delivering to my door within a matter of a few days. Have taken a couple roles of film and the camera seems to be performing as a NIKON is supposed to and although your price on my items were not THE lowest I could find, I will happily be a repeat customer and pass your praises along to any friends who care to listen. DigitalFoto lived up to the praises I read about on the 'Net' prior to ordering. Keep up the fine work and include me on any mailing list your company might have. "Happy Customer", - - - West Virginia

Bob S.
4/20/2008


got the 3100 nice. doing busness with camera sellers over the internet has many horror stories doing busness with you was a pleasure,no salesmen calls to sell you things you dont need .just good busness!!! i have all the memory cards i need 2 128meg. your warrenty was priced right other sites it was $100 or more . when i upgrade again you will be my 1st choice!!!! thanks dave jester . i will recomend you to all my club members and all my frends thanks again.

anno
4/6/2008


I appreciate your prompt attention to this. Your prompt action speaks about your concern for your customers........Thank you -----

Jim M.
4/3/2008


I received my Sharp LCD TV yesterday. As I said to Jack, I am very happy with the product and your service. I have ordered many items via internet, and it was the first time from you guys. I was very impressed with your service, price, and speedy delivery. I will certainly send my friends to you, and I will use your store again if I need anything. Thank you again. from South Windsor, CT __________________________________________________

Mark C.
4/2/2008


Hello, I just wanted to say a big *Congratulations* on your part. I always check Resellerratings.com before making an online purchase, and you had a high rating there, so I ordered a Palm Tungsten T, which arrived today. I gave you an excellent rating, and will be recommending you to all my friends! Thanks for the great service and value!

Ben Jordan
3/26/2008


To Whom It May Concern: I am sending this e-mail to let you know how helpful Mike Majors @ extension 827 was to me. He was very informative and helpful when I needed it most. If anyone I know ever needs any services for cameras, etc. I will refer them to him. Thank you,

Rose J.
3/26/2008


Thank you for your prompt and courteous reply for my request for cancellation of Item #964585308. It was a foolish mistake and I appreciate your kindness. I will indeed remember you for future business and tell my friends as well. Thank you again,

ANN. B
3/22/2008


Many thanks, Camera arrived today safe and sound. Fab service (3 days New York to Ireland FedEx are good) I'll be back for a flash unit. Brian

Brian
3/19/2008


Dear Michael, I was very happy with what I received from your company and the timely manner in which I received my lenses and filters etc. I was also pleased to receive a phone call because an item was out of stock at the moment. The prices I paid were better than I could find locally. I advise others to use your service for photography items. Sincerely, Jeff G.

Jeff G.
3/19/2008


Hi, I am glad I did my purchase with digital photo club and I am entirely satisfied, so I wish to post my positive feedback. Some features- Price- excellent, Time for delivery-as promised, Customer service- excellent and careful, Options for purchase- excellent, Support during the shopping- excellent. Digital photo club is a excellent place to shop. Sincerely Chris 03/17/2003

Chris
3/16/2008


I'm very please with the pricing as well as the prompt shipping. Good follow-through! I will do business with your company again..A+++

bob
3/12/2008


Your service and web site is unbelievable. I ordered a "FL-40" Olympus Flash on Saturday at 0800 MST. I received the Flash on Tuesday at approximately 1300Hrs. When I ordered The merchandise at $56.00 less might I add, it said 5-7 Business days. Only taking two days was a wonderful surprise. I look forward to purchasing again from you soon..

John C.
3/5/2008


My thanks to Michael Major for doing so much work to get me my StreetPilot III so quickly. It did arrive the next day! Thanks Micheal. Cole

Cole
3/4/2008


I have just purchased an Olympus C-4000 digital camera and 128mb Smartmedia card through Digital Foto Club. As I was purchasing internationally, (New Zealand)I knew I would have little recourse should things come unstuck so I searched several on-line stores for a reputable store. After reading many customer reviews, I settled for this store. Digital Photo were the only ones who had the courtesy to reply to my email enquiries so I was impressed with them from the outset. I confirmed my order by phone and found the salesman very helpful and efficient. He was not pushy in selling any accessories, though they were offered. I did have one 'minor' problem with my order being recalled prior to delivery owing to some addressing mistake by Digital Photo. This was quickly sorted (via email) and my order arrived in perfect condition shortly afterwards. Integrity came before price for me.(They weren't the cheapest for this product)but it is thumbs up overall. (I have already recommended this firm to friends and business colleagues. Highly recommended.

Ross B.
2/26/2008


We were delighted to find DigitalFotoClub and had a very good experience. We have not done a lot of shopping online but DigitalFotoClub made it so easy and the price was excellent. My husband is very happy with his new binoculars. They are amazing. We will definitely shop at DigitalFotoClub.com again. In fact I tried to go there a few weekends ago to look for telephoto lens for my digital camera. I could not seem to get to your website. I must have messed up the address as I just tried and went right to it. So thanks for the email. Must go check it out. The Fontaines

Mr. & Mrs. F.
2/24/2008


Sirs, A couple of weeks ago I ordered a Nikon CoolPix 3500 digital from Mike at ext. 827. When I placed the order, I told him that I had attempted to order this camera from one of your competitors at the beginning of December but, when I insisted that I only wanted the camera and nothing else, I was basically blown off. Mike assured me that this was not your company's policy, and I am happy to state that it is not. The camera arrived today, as promised, and I am completely satisfied with my dealings with you. I plan on calling in the next day or so and ordering a carrying case and a spare battery or two. Sincerely,

William M.
2/20/2008


Please forward this note to the president or appropriate representative. Harry Gross provided excellent assistance with my purchase of a Fuji 3800 digital camera. The package arrived when he said it would and the product is as described. Additionally, the UPS tracking number could not be obtained from the web site, so I called Mr. Gross and he provided it to me. Mr. Gross’ professionalism and your outstanding prices ensure that all future digital purchases with be completed through your company.

J,M.
2/13/2008


Thanks. you, I received today the camera in Chile. You are one serius and honest company. I recomend to my friend and I continued buy in this company

Luis. L. de S.
2/11/2008


Hello Anna, Sincerely I'm very happy about the way you treat customer :send a order right time, response to my email "for help" right away, you give customer a smile, you success. I knew you can see somewhere else the price my mini DV camcorder is cheaper, but you know why I cannot trust them - I do not see their address even phone number!!! how to contact with them? Anyway , thanks for everything , nice to do business with you. When you have a change come to CA, visit us.

Qui B.
2/10/2008


Thanks....FOR THE HELP I GOT FROM YOUR SALES ASSOCIATE MIKE (NJAAR)? AFTER AN UNPLEASANT EXPERIENCE WITH A DIFFERENT SALES PERSON THE DAY BEFORE, I GAVE IT ANOTHER CHANCE. MIKE WAS PLEASANT, INFORMATIVE, AND TOOK THE TIME TO HELP ME. SO I PLACED AN ORDER FOR THE NIKON COOLPIX 4500, DUE TO SHIP MONDAY. I LOOK FORWARD TO GETTING MY CAMERA. AND THANKS TO MIKE FOR HIS SUPPORT. *************************************************** JACQUELINE

JACQUELINE
2/9/2008


I dealt with Michael at ext 827 and he did a great job handling my order and making me feel comfortable dealing with a mail order house. Keep up the good work.

Scott L.
2/6/2008


To Whom It May Concern: I recently placed an order with Michael (ex.827) from Digital Foto Club. I was blown away by his professionalism. He was knowledgeable and friendly. My order was for an obscure lens, but he was able to answer my questions. The backorder was promptly filled, and I received my purchase within the week. Other ‘big box’ stores said it would take over a month to fill my order, and they were more expensive. Thanks, and keep up the good work. A soon-to-be-returning customer, Sam

Sam A.
1/22/2008


Date: Jan 14, 2003 "Ordered a Nikon 17-35MM F/2.8D ED-IF AF- S ZOOM-NIKKOR lens from these folks right around the end of the year to take advantage of the Nikon rebate program. They shipped quick- even before I received an order acknowledgement. Good people. Jim"

Jim
1/14/2008


Thank you! Your prompt reply and good customer service will definitely bring me back in the future!

Mark
1/11/2008


JUST WANTED TO SEND A NOTE ABOUT MY DEALINGS WITH MIKE. HE WENT ABOVE AND BEYOND TO MAKE THE SALE AND ALSO BUILT THE ORDER AS I WOULD HAVE. HE'S VERY PLEASANT TO DEAL WITH AND I HAVE DEFFINATLY BOOKMARKED YOUR CO. AS WELL AS MIKES EXT. IN MY COMPUTER FOR FUTURE PURCHASES. IF HIS MOUTH WOULD FORM SOUTHERN WORDS HE WOULD FIT IN TEXAS JUST FINE (LOL) SINCERLY

John P.
1/7/2008


On 2 Jan 2003 at 6:30 PM OHIO time I had the pleasure of speaking to MIKE NAJJAR at 1-888-920-3332 ext. 827 about ordering a FUJI FINEPIX 2650 Digital Camera. He was one of the nicest, most helpful gentlemen that I have met. I would highly recommend him and your company to anyone for the products you sell.

Robert C.
1/2/2008


Dear Digital Foto Club, I received my order with Panasonic PV-GS200 camcorder exactly as I expected including fast shipping. Your accessory presentation and selection was better than average too. As a thank you I will fill out a very positive web evaluation form!

Steve B.
8/7/2007


Thank you so much for your quick response. Thank you for your great customer service. I'll be sure to keep your company in mind when my photo needs arise in the future. Thanks again,

Bob F.
8/5/2007


I want to take this opportunity to thank you for the very easy and satisfying manner in which you handled my recent purchase of my Kodak digital camera. I will definitely keep Digital Foto Club in mind when I refer my friends and family.

M.J.
7/27/2007


Distinguished Merchants; My comments: "Great Service, Reasonable Price, Wonderful Selection". Thanks. EGK

EKG
7/27/2007


Hello- Just wanted to say thank you for shipping our new digital camera SO FAST! We're very pleased with our purchase and we will definitely shop at DigitalFotoClub again. We left you a 5***** rating at PriceGrabber :-) Thanks,

V.A.
7/23/2007


Joanne W, Thank you for your quick response! So far my experience with your company has been excellent! Thank You!!

V.T.
7/9/2007


On June 22 (afternoon) I ordered a Norelco shaver and spare head. The unit was delivered today, June 24. Your service in this case was great. Thank you. Next time I want something, I'll look to you first.

B.D.M.
6/26/2007


Thank you very much! Now, I know why your ratings are so high at BizRate. Jack

Jack
6/25/2007


Joanne, I just wanted to thank Digital Foto Club for having a product that I could not find anywhere else: Best Buy, Canon (the manufacturer), etc. Please keep up the great work. Thanks again –

G.A.
6/25/2007


I was very happy with the site, product,price, delivery notifiation, condition of the product and this follow up. You could not have done any better in my book.

dk
6/25/2007


Joanne, Thank you very much for your prompt response. I have been a customer in the past, and my good experiences with digital foto ensure I will be one in the future. Thanks,

Sharon C.
6/24/2007


You recently filled an order for me #958310, a Canon i9100 printer and two packs of printer paper. The printer arrived on schedule and in great shape, accompanied by one of the paper packs. The other pack arrived yesterday. I appreciate the good service you showed. In this day of declining customer service, it is pleasant to deal with a company who still values it.

Christy M.
6/18/2007


Review (Very Satisfied) transaction date: 6/14/04 6/16/04 5:31 PM Very pleased with price and service. Item as advertised with no follow-up high pressure sales call. Price substantially lower than Adorama or B&H. US warranty. Arrived a day earlier than scheduled. (UPS 3 day select arrived on the second day.) Thank You,

William W.
6/17/2007


Hey, You guys are a super company. I'll be back!

Al
6/12/2007


Yes indeed the experience was good. Your salesman was really good -- helpful but when he discovered I was not interested in buying more memory he went on to something I did want -- a case for the Canon S1 -- smart man who was able to listen....not the typical salesperson. Please tell him thanks from a very satisfied customer. I like the camera and the delivery was just what was promised.

Bob D.
6/8/2007


I found their telephone personel very helpful answering questions about my planned order. When I did order, they were prompt, accurate and delivered one day ahead of schedule. I will rank them as excellent to do business with and will do so again when I need more equipment.

Frank L.
5/20/2007


Pleasure doing business with you and will be recommended to others.

Joseph D.
5/15/2007


Thank you so much for your most pleasant response. FYI, I was referred to you by Pricegrabber.com. You have plenty of good reviews. We will soon be in the market for a Canon 10D. We will certainly look you up.

Todd M.
5/12/2007


Just want to say thank you for great service, you fixed my goof by giving me a Nikon instead of the Canon I ordered, and my shipment got here super fast. Again, thanks for great service and I will be ordering from you again in the future. Betty

BETTY
5/11/2007


Very pleased - was able to find item I wanted very quickly, at a very good price. The price was almost the lowest, and I bought from Digital Photo Club because I believed I could trust them. Delivery was very quick, and the item (a digital camera) arrived in good condition. I have book-marked the site for future purchases. Overall, I am very pleased.

Earl R..
5/11/2007


Dear Anna, Thank you for your prompt reply and for solving my problem. Even not doing business can give a good image to a customer, and rest assured I will recommend yours as a fast and reliable service.

jg
4/28/2007


Hello, I'm writting to let you know that buying from your web site has been a wonderful experience. I placed my order on a Sunday and received the Fuji A210 camera and accessories by Wednesday. Every thing I ordered arrived at the same time and was all as described on your site. I love the camera. and all the accessories that came with it. Everything arrived in excellent condition and ready to go. If I need any more accessories or want to buy something else, yours will be the first site I visit. Thanks for the great service and excellent products.

Linda S.
4/25/2007


Wanted to compliment your company and its staff on wonderful service and exact delivery time. We will certainly buy supplies for this machine and possible other equipment from you in the future. Found it through shopping.com and you have a great company. Thank you -

M.R.
4/4/2007


To whom it may concern, I'm pretty busy right now so I thought this might be the best way to give you positive feedback so you can leave it on your website at your leisure. I just wanted you to know that I recently purchased a digital camera bag and AA/AAA rechargeable battery kit from you, and I am very pleased. The shipment schedule was perfectly on time, as promised, and the quality of product was just what I expected as a result of your descriptions. With the internet service industry taking a huge slide over the last couple of years, it's good to see that you value this as part of your business model. Sincerely,

Jay N.
3/30/2007


I have sent a glowing review of your service to the web site you suggested. Although your offer of film or other reward is appreciated, it is not required. I am more than pleased to praise your excellent service... Keep up the good work!

Victor F.
3/30/2007


Digitalfotoclub; I recently purchased an item from you and had to return a part of it to be replaced. I want to thank you and say that the order and return were handled professionally , efficiently, courteously and quickly. It was a pleasure doing business with you and I will return as a customer in the future and recommend you to friends and associates. Once again I thank you for the manner in which this transaction was handled from start to finish. Regards,

John R.
3/20/2007


I just wanted to let you know I received order #913722 in great condition and I am pleased with the range finder. Thanks very much.

V.E.
3/19/2007


Thank you very much I am looking forward to the new product and You folks are fast to respond to, I like that. Thanks again and I will recommend you to others as I am a member and advisor of 3 different forums.

Sarah
3/17/2007


I just wanted to send an email expressing my happiness with your company! Thank you so much for all of your help in purchasing my new camera from you! Izzy Brown was a pleasure to work with and I will do business with you and him again.

H.C.
3/9/2007


I just wanted to let you guys know that I was very pleased with the efficiency of the internet purchase that I recently received through your website. I purchased a Panasonic razor from you because you had the most competitive price for this product. Previous Internet purchases have only been from big name retailers and I just want to tell you that you exceeded my expectations. I will be very confident to make future purchases through your website. Hey, keep up the good work and thanks again.

B.K.
2/26/2007


I am overwhelmed by your courtesy by responding as you have, I assure you any future needs I have you will have first consideration, thank you,

D.D.
2/24/2007


Thank you for your assistance and have a great day! Jim P.S. This is the second order I have placed with your company, and I have been very satisfied with both the timeliness and friendly service I have received, especially in the quick and friendly responses I received with this accidental double order. Thank you again and have a great day! Jim

Jim
2/24/2007


Very helpful telephone support sales person -- willing and able to answer my questions concerning the purchase of a digital camera and accessories. Customer service is excellent, especially considering the rock bottom prices offered. My order arrived as expected in a well protected shipping box. My overall satisfaction is superior -- I have not had a better shopping experience with any other mail order firm. Thanks,

John B.
2/17/2007


thank you for great service and prompt shipping. i bought a fuji s5000 digital camera and i was very satisfied with the whole experience. thanks again and have a great day.

C.H.
2/16/2007


Joanne/Anna I love you both!......What a pleasant surprise! My sigma 50mm macro arrived a short time ago :) I want to thank you for putting up with me and going the extra mile. Thank you both...what great service! I will be using you`re organization for my future Photography purchases. Thank you again from a very happy customer.

B.L.
2/13/2007


MY ORDER ARRIVE. I AM VERY PLEASED WITH IT AND HAPPY WITH YOUR SERVICE. I HAVE ALREADY RECOMMENDED YOU TO SEVERAL FRIENDS THANK YOU GORDON

Gordon
2/11/2007


Dear Sirs/Madams, I would like to take this opportunity to thank you for the promptness in which my order was filled. I ordered on Tuesday, January 27 at 3:00 p.m. At about 7:30p.m. that evening, I received a call from you indicating the order was shipping that night. On Wednesday morning at about 11:00 a.m., the order arrived. Thanks for the great work!

Michael C.
1/29/2007


I want to thank you for your very attentive customer service. I can't tell you how much I appreciate your quick responses to my inquires. I am also in customer support for a software company and that is something I really take note of. I imagine I will need some additional supplies once I get into using my new camera. I will certainly come for toe Digital Foto for those needs. --Audrey

Audrey
1/26/2007


Greetings! Just wanted to tell you that I recieved my camera and just love it! also I am telling everyone I know to go to digitalfoto for a great deal. I did much research to find the best price and service and you guys are it. I trade on Ebay and have been telling people who are bidding on the same camera I bought to go to you. for your reference my invoice # is ...01 and customer # is XXXXX. Thanks a lot for a really great deal!!!!!! Regards,

P.S.
1/21/2007


Received the new replacement camera today. Just want to thank you for the prompt and appropriate manner that this was handled. Hopefully this camera will work….. I look forward to doing future business with you…… Thank you!

G.S.
1/20/2007


I have received my order and I have to say the service has exceeded my expectation, not to mention the deliverable timing. This is an epitome of how all online transaction would manifest them selves. Thank you for your service.

Yura
1/19/2007


Good Afternoon! Just wanted to take a minute to thank you for the very prompt service we received on our recent camera exchange. We received the Stylus 400 on Friday and my daughter is thrilled. Thank you again!

Patti L.
1/12/2007


I have recently purchased a fuji s5000 and a 128mb xd card from your business. I just wanted to tell you that your service was excellent. It is growing extremely hard to find a business that still offersexcellent products and service both. I have had nothing but an enjoyable experience ordering from your business and I will definitely tell all my associates about this outstanding business. Keep up the great work. Thank You,

TROY V.
1/2/2007


Dear Joanne, Your credit has shown up on my account. My thanks for the quick response. Everyone makes mistakes, but the really good ones take care of them quickly. Good job!!!! Your actions keep Digital Foto on my recommendation list. Haven't had a bad experience yet. Keep it up!

Charles
12/22/2006


I placed an order, this past Tuesday, for an Olympus digital flash. I received it today and just wanted to thank you very much for getting it to me so quickly. I chose the standard Free shipping and kept my fingers crossed that I would get it in time for Christmas. I'm so glad I did.

J.P.
12/22/2006


Dear Joanne W. I received your reply to my e-mail and wanted to thank you for the prompt service. I will recommend this company to all my friends and I am sure that more business will be coming your way from me. Sincerely yours,

R.B.
12/18/2006


This is the 5th camera we have bought from you in the last three months - - ABSOLUTELY GREAT SERVICE - - - they always get here in two days... no problems. I order for different people, using their credit cards, but the ship to is always our work office.

D.R.
12/17/2006


This was my first "major" online purchase, a digital camcorder and it was GREAT! The salesperson was very knowledgeable, helpful and reliable. I was able to call him back with more questions and was actually able to get the same person on the phone (very unusual these days with answering systems). He gave me his name and extension #. It arrived in FIVE days, exactly when promised and in perfect condition. I will defintely buy from DigitalFoto again. I was thoroughly satisfied. Please confirm receipt for purposes of offer stated. Thanks --

C.H.
12/17/2006


I was very pleased with my purchase from Digital Foto. I ordered online, received confirmation and tracking numbers the next day. I received my merchandise on the day they said it would be delivered. I would definitly order from them again. The price was the best for the camera I ordered. I have since ordered another digital camera from them and was just as pleased as the first time. Everything went extremely well!

B.N.
12/16/2006


Thanks for your quick responses. I have received my camera so everything is great. Quick shipping too. Thank You,

Bill P.
12/12/2006


Thanks so much! I've never dealt with Digital Foto Club before, but so far I'm quite impressed with your customer service, which is virtually non-existent in this country anymore. Good job! Please pass this email to your supervisor.

Liz
12/11/2006


Hi, It arrives as promised. Love your service. I would recommend you highly.

Noel
12/11/2006


Excellent all the way around: price, service and shipping. We received the product on the scheduled delivery date. Thanks! (purchased scanner on 11/12/03)

R.M.
12/8/2006


You guys rock!!!!! thank you for making my purchase of a Fuji finepix S5000 such a great experience. I usually don't buy high priced items over the net but some times you can't resist the prices you guys are the third place I ordered this camera from The first two gave me the run around (after finally being able to contact them )about how they wouldn't be able to ship it for 4-6 weeks because they were all out but they could sell me something else that I didn't want and have it here in 2 days. I ordered my camera on Sun. and it came on Tues. and @ a great price also. I will definitely be ordering more stuff from you. Thank you,

S.K.
12/3/2006


Excellent service i received range finder today as promised.. I will not hesitate to order from you again.. Thank you for your fine service...

M.D.
12/2/2006


Joanne, I tried to leave you an excellent feedback, but I did not get past the first screen, some technical problems. Here is my review anyway: This was one of my best online shopping experiences I ever had. They have great customer service, got a follow-up phone call the next morning and an UPS tracking number by email. Delivered the day they promised. Will definitely buy from them again.

CHRIS
12/1/2006


Thank You Anna! I like the way your company does business and I will be back for more items in the future. Mike.

M.S.
11/25/2006


Thanks very much for great customer service! We bought these three cameras since we had a nice experience ealier when we bought a canon camcorder. Keep up the good work!

Steve J.
11/25/2006


Hi Joanne, Thank you so much. This certainly says a lot for your company and your customer service. I will be recommending Digital Foto Club to all my friends and will definitely be a repeat customer. Again, I appreciate your consideration very much. Best regards

M.A.
11/20/2006


to nat/ray and team this is just to say thank you for the excellent service from digitalfotoclub. i reside in south africa and have purchased items on three occasions from digitalfotoclub,the service and support is exemplary.keep up the good work! a satisfied customer

C.H.
11/19/2006


I am a part time pro photographer and usually decide I need something in a hurry. I have been hesitant to use the "New York" mail order operations and had some bad experiences with them. I finally found one that worked pretty good, most of the time. But they were not responsive to back orders, getting items mailed out for up to 3 or 4 days after I placed orders. Some items looked like they might have been used on ocassion. And they aren't real friendly. My full time job is in the insurance service industry working with higher level insurance companies, getting their work and making sure they are happy and satisfied with my service. In short, I usually expect customer service and or performance from people or companies that I give my business to. Probably more demanding than most folks. I have never had to call you because everything is shipped as I order it! Everything comes in without any surprises. Everything is new, unopened boxes, and so far you've never been out of stock on anything that I've ordered. I ordered a flash unit this past Monday with 3 day UPS and it was delivered on Wednesday. Yahooo! I am a small business now, but nearly doubling my growth every year. I have sent a number of friends to your website to use your services. Just wanted to say thank you for being honest and professional in the way you do business. I will continue to use you and recommend you to others.

B.G.
11/17/2006


"My item came in the Manufacturer's packaging. One small attachment that was listed on the parts list was missing. I emailed Digital Foto Discount Club concerning this. Alan not only responded right away to my email but also with a phone call. He attempted to get the part from Nikon and when they seemed to be lagging in their delivery, he took a part out of another unit and mailed it to me. His attention to this matter and obvious desire to "please the customer" was amazing. It is truly remarkable to find that kind of customer care in this day and age. I would definitely recommend Digital Foto Discount Club to others and would gladly shop them for any future purchases."

JTR
11/6/2006


Thank you very much. Great service.

H.B.
10/23/2006


I would definetly shop here again the prices were great and camera was recieved before the day I was told it would be here by. I took the camera on a trip right after recieving it and it worked perfectly...the person I spoke with was very helpful offering additional items none of which I had to have at this time and did NOT presure me into buying any of them ...I will shope there when I am ready too purchase the extras I do want...Thanks for a wonderful store...Ann

Ann & Dick
10/22/2006


Thanks Joanne W. for your quick response to my email and the great service. I'll look forward to getting my camera on the 22nd. Sincerely,

Sue W.
10/20/2006


I just wanted you to know how very pleased I have been with your great prices and speedy delivery service. I ordered this camera last Thursday and it arrived on my doorstep today -- ahhh, the miracle of ordering on line. I truly appreciate shopping from my easychair and getting this quality of service.

Vickie B.
10/16/2006


I wanted to write another note to let you know I continue to be a Digitalfotoclub customer for one primary reason: the superb service I get, on every single phone call, every order, from Max (x287). He ablsolutely kills the stereotype of the 'poor customer service' from a NY-based, low-price leading online merchant! Max is always personable, helpful, attentive, does what he commits to, doesn't pressure me in any way, and is a pleasure to shop with! How much better could it get?! My thanks to Max; his service keeps me coming back to buy more from Digitalfotoclub!

M.M.
10/16/2006


Thank you very much for your quick reply and attention to my email. We are looking forward to getting the camera. Thanks again!!!

Mike S.
10/14/2006


I just wanted to thank you for the great service! I ordered a Fuji Finepix S5000 on Thursday, and received it on Monday. Not only did I get fast service, but I saved $150.00! I'll be sure to recommend you to all, and look forward to doing business with you again.

LORI
10/14/2006


Thank you so much! You have been extraordinarily helpful. I will definitely continue to buy from your store.

jeff
10/2/2006


I was happy with the service. It was quick and at a very good price. The product works fine. I rate it as a: 5 Thanks,

Pedro N.
9/29/2006


Good! You are really fast in addressing the customer's inquiries. Congratulations! Thanks for the information. Víctor...

Victor
9/24/2006


But, for what it's worth, I thought you had a good, easy to use web site. Your S&H charges were reasonable and my purchase was well packed and shipped promptly. Actually, it arrived sooner than I expected.

L.Y.
9/23/2006


Dear Anna, Thank you very much for your exceedingly prompt attention. If only service was as good on this side of the 'pond'!

E.S.
9/19/2006


I had just received my order today Iam very pleased with your staff the professionalism and honesty they uphold with your customers . in paticular Harry Gross sales representative it is simply becsuse of his understanding of the photographers needs that I will be using your company for all of my equipment needs. I have used many different co's inthe past few months none of them have even come close to providing me any satisfaction

v.C.G.
9/17/2006


I don't normally send thank you notes to stores I do business with, but today I must make an exception. Thank you all for your excellent customer service! I ordered a Canon SLR last week and have had a little trouble with my order, and your customer service dept. has been extremely helpful. I've made several internet purchases in the past, and I must say that though thesr other companies did timely work, I have never been treated with this level of help and courtesy before.

C.B.
9/8/2006


Joanne, Thanks so much for everything. I was able to hook up the new unit to the TV and it worked GREAT. Thanks again.

L.H.
9/5/2006


Up until recently, I had mainly purchased camera equipment from one of two different NYC stores. Based on what other had said and feedback from user groups, I had not considered any other reseller. After reviewing the feedback and scoring, I decided to give you guys a try. The pricing was better then most of the other stores, the ratings where higher according to Reseller.com, and when I spoke to Izzy, I felt he was direct, clear, and respectful. Delivery was fine and the products seemed to be packed well. As I need other equipment and supplies, I will definitely consider you. Over all rating was excellent and was equal to other on-line and phone purchases I have made in the past. Bob

Bob
9/4/2006


Wow, it was delivered before we could track it. Thank you very much. Your service is excellent.

R.M.B.
8/28/2006


I was very pleasantly surprised to receive my package today. From your email, it seemed that it would not arrive for at least several more days. So thank you for the great service in the face of the power outage. I am leaving on a trip early tomorrow and will be able to take my new binoculars along!

K.S.
8/21/2006


My parcel has be delivered to me, and I was pleased to notice the wisely done packing so that the article could be delivered in a save manner. I would like to thank you for a great service provided by your company and I won't hastate to use your services in the future Thank You

Victor A.
8/19/2006


Joanne W. Thank you very much for your rapid reply. I chose to order from digitalfotoclub.com due to the customer testimonials regarding the outstanding customer service. Obviously, they were correct. The information you replied with was exactly what I was looking for and I am extremely happy with your service so far. I am eagerly looking forward to receiving my shipment and returning to digitalfotoclub for more purchases in the future. Many thanks and best regards,

Robert R.
8/18/2006


Found what I was looking for and at a competitive price. Service was excellent and it was delivered earlier than I had expected it. The camera was safely delivered and I am extremely pleased with it. I have recommended Digital Foto Club to all who ask about my camera. It was a great buying experience.....they should all be this easy!!!!!

Frank S.
8/13/2006


I was very pleased with my order from digitalfotoclub.com. Not only were their prices excellent but when I wanted it delivered to a non billing address they ensured that I was able to do so by telling me how to get the new address authenticated for their use. The camera and lens are great and arrived new and untouched by prior hands. Thankyou digitalfotoclub.

Mike M.
8/12/2006


I researched the web for the information on the camera. I also checked for the lowest prices and good feedback. While Digital Photo Club was not the lowest price (by only a couple dollars) the feedback was good. Several competitors had bad feedback about high pressure sales of extras. I am happy to say that the complete experience with Digital Photo Club was great. They had what I wanted at a price that was competitive and there was NO high pressure sales of anything. I would definitely buy from them again with absolutely no hesitation.

Dan H.
8/11/2006


I purchased a Canon i950 inkjet printer from Digital Fotoclub.com. I was very pleased with the service and the printer. Printer arrived on time as scheduled in good condition. Customer service person was very helpful when I ordered the item. Best of all your bottom line price was the best that I found on the internet. Thanks again for the good service and I would definitely recommend your site and I would order from you again.

Ron F
8/11/2006


I thought you and your people did an outstanding job and wanted to say so. Any way, I have had a reluctance in the past to do purchases like this by phone or the internet so this was a pleasing experience. The person I talked to was knowledgeable and was very good at answering questions from a relative novice. He helped by listening and making suggestions but was in on way a pressure salesman. The camera was shipped as promised and is what I had hoped for. The only negative that I can think has to do with me, I should have bought the AC adapter as was suggested. Over all I would rate the experience at a 5 out of 5. I will definately be back for other purchases. Thanks

Bob Q.
8/7/2006


Thinking of buying on line from the DigitalFoto Discount Club well read on I am from the UK and i can not thank Max and all the staff enough for giving me such a great one to one personal service. assuring me that everything i ordered was ship shape and on it's way to England, i received all within 7 days prior to my order, to me this was unbelievable. all i can add, is this company gave me great prices on the goods and a first class service all the way, absolutely fantastic from Pete in England UK. once again Max a big thank you to and all at the DigitalFoto Discount Club i hope this write up will be seen on line Max you deserve it, Bye for now Max ps i attached a photo of the Malt Shovel Pub we had a pint and took my first photo. pretty impressive for the first shot hey hope your Pc can let you see the photo

PeterW.
8/5/2006


I got the camera today! super fast service..and the camera is awesome

S.M.
7/30/2006


I recently bought a Sony DCR-TRV33 MiniDV Handycam Camcorder from Digital Foto Club and I am very satisfied. The price was low and the shipping was as advertised. The camera arrived in a timely fashion and was in perfect working order. I would buy from them again.

Jeremy
7/29/2006


I am very satisfied with your service, your product representation, and your price.

J.I.
7/29/2006


Hello. I ordered a Vivitar AF5000 Slide Projector at 11:00 a.m. (central standard time) on July 2, 2003. I ordered it over the phone from Jerry at your company, after shopping the item on the internet, and locating numbers, etc. for the order. I did pay 69.73 for two day air service, but did not expect the shipment until Monday, since the 4th of July holiday intervened. SURPRISE! The shipment arrived at my door TODAY at 11:00 a.m.! 24 hours after the order - And I LIVE IN A LITTLE BITTY TOWN IN MISSISSIPPI!. Thanks to Jerry, thanks to your company, thanks for delivery connections that work - THIS IS TERRIFIC!

Martha S.
7/7/2006


Recieved my order one day ahead of scheduled delivery, in good working order. I am very satisfied with your service and look forward to doing business with you again as the need arises. Thanks,

Larry L.
7/2/2006


have heard "Horror" stories about buying electronics on the internet, such as buying a camcorder at a very low price and then having to buy everything else separately to make it work. I just received my Canon GL-2 that I ordered from your company and I am relieved and satisfied that I got everything that I was suppose to. Your sales rep. Mike at ext. 827 was a great guy to deal with, he answered all my questions and spent the time with me to make sure that I would receive everything that Canon puts in with their kits. I have a friend that saw my camcorder yesterday and he will be purchasing a GL-2 real soon and will order it from your company. Thanks again, and it's great doing business with a reputable company. Sincerely

Keith R.
12/31/2005


I came to your site very skeptical after being "bated & switched" 3 times by other dealers with promises that my item was in stock when, in fact, it was not. I am so happy to know there are still honest businesses out there. I am looking forward to getting my new camera and in the time-frame promised. Thanks! Marva

Marva
12/25/2005


would like to thank you for GREAT service from Morris when I ordered my Olympus camera, delivered on time exactly as promised. Many New York camera stores could use some lessons from you folks. Thanks & have a very Merry Christmas.

Rodney K.
12/24/2005


Dear Digital Photo Club, I wanted to take a minute to write and tell you what a wonderful shopping experience I had with you. I placed my order for the Nikon Action 12x50 Binoculars on Saturday(Great Price!!)I got an e-mail confirming my order on Monday and that they would arrive on Thursday Dec,19th by UPS. And Thursday got here.......and so did the binoculars.The packaging was excellent and invoice was extremely professional. I'll be purchasing a digital camera soon and I wouldn't even think of buying anywhere except.Digital Photo Club... Happy Holidays!!! Sincerely, Kevin Meyler

Kevin M.
12/20/2005


I am just writing to say "Wow!" I am going to try to use you guys for everything I can. I tried to get a Norelco T360 (beard shaver) at Amazon.com, because I do a lot of shopping through them, and they were sold out, so I happened upon your site through a search of Google. Not only did you have the product cheaper, but I got the product about 2-3 days earlier than I anticipated. I got it the next day, and I thought I chose 3 day delivery. Including shipping, the whole thing was only $2 more than the price Amazon was offering it for. Again, "Wow!" I am telling everyone I know about you.

Elizabeth C.
12/19/2005


Thanks very much. So far the camera (in general) and your service have exceeded my expectations. Thanks, Michele

Michelle
12/18/2005


Dear Sirs: I just want to thank you for the very fast service. I received the exact items and at the price quoted in only two (2) days. Thank all concerned. Have a great holiday.

Jim E.
12/14/2005


many thnaks for your great service!

Mr. S.
12/13/2005


I just received my order #711378. Everything is just as my salesman "Izzy Brown" said. Thanks for making my purchase so easy and pleasant. Thanks to Izzy for his help and suggestions. I definitely will recommend DigitalFoto Club to my friends.

Johnny R.
12/12/2005


Thank you so much for the prompt reply One reason I chose your company was the positive customer reviews on biznet - "no scams, no bat and switch and prompt email replies" It was this issue not price! but the competitive pricing is also much appreciated. I will write a positive review once my merchandise arrives as ordered. Thanks again Richard

Dr. Richard K.
12/10/2005


Thanks for the great service. Happy Holidays to you also. Kathy

kATHY
12/8/2005


Best price, quicker than promised delivery for our Nikon digital camera. Received a call after our web order was received. No hard sell to buy more. Appreciated the follow-up.

P. Bejab
12/6/2005


Digital Foto Club Easy was to deal with, super prices and great customer service. I highly recommend this company!

Lauren T.
12/6/2005


I wish to thank you for an enjoyable online shopping experience. Your service far exceeded my expectations. I had e-mailed a question which was answered promptly. My order arrived on time and was well packaged. I especially appreciated your follow-up with all the tracking information. I have already recommended you to several friends. Thank you for being a customer oriented company.

jaronomo
12/5/2005


A very good experience. I ordered on line, and a salesperson called me the next day to verify the order and ask the usual questions about whether I wanted various accessories, additional memory. I simply said no, and he didn't try again or pressure me in any way - I was pleasantly surprised - and the Nikon CoolPix 3500 came promptly - and at an excellent price. I have no hesitation about recommending digitalfotoclub.com

Tony G.
12/5/2005


I was extremely pleased with the product information and the prompt service I received. After placing the order, I received my Olympus camera on my door step in 5 working days. The product was packaged well and exactly what I had ordered. Thanks Ron in Michigan

ron
12/5/2005


The web site was easy to use and the price was right. I ordered a Nikon digital camera to be sent to an APO address in Germany by USPS, an option not available on the list of shipping choices. I entered the address and hoped for the best, and in two days received an e-mail that the camera had been shipped. It arrived promptly in good condition. .....................

S. Waister
12/4/2005


just received my order (Coolpix 4500 plus Accessories), 1 day early and complete. And you had the best price. Thank you. Good service and excellent price – what else can I ask for? I shall certainly recommend your store to others. Sincerely, sanjayc

sanjayc
12/4/2005


Great deal!Very good seller.I bought a SLR camera and it is exactly what I expected. It came on time.Recommend it to everybody! Thanks

R.B.
12/4/2005


Thank You for the quick reply. I look forward to doing business with you again. W. M.

W.M.
12/3/2005


Hi Jerry, Thank you for the very professional and courteous service,this is the kind of transaction we all hope for but seldom receive. The len's is perfect.................. I have left positive feedback for you. Best regard's, Donald B

Donald B.
11/27/2005


Called Digital Foto Club for info about a digital camera. Sales person was very knowledgeable and courteous, providing good (and correct!) information with no pressure. I ordered the product late in the afternoon and the sales person promised it was in stock and would still ship that same day, which it did. The item arrived very well packaged and a day sooner than expected. Good prices and pleasant shopping experience!

jeff K.
11/26/2005


Joanne, Thanks for the reply. I like to know what I'm loading on my computer before I actually do it. Thanks for the great service you and your company have provided. Regards, Bob

Bob
11/20/2005


Thanks for your prompt reply. I must say I've been very impressed with the excellent customer service I've received from DigitalFotoClub! I will certainly recommend your company to others.

Bob W.
11/20/2005


RE: ORDER# 14671 Thank you for your excellent service!! My order placed online last weekend was shipped accurately and complete on Monday and arrived in perfect condition in Oregon on Thursday! I did ask and pay for 3rd day shipping, but your excellent ability to promptly ship was the key to my satisfaction. I'll be recommending your company within my circle of friends. Thanks again for your great service!

Bob M.
11/15/2005


Hello, My name is Yoram T. and I have purchased a Fuji digital camera via your web site. First I want to say it was a pleasure. The service was excellent - a representative has called me to Israel to confirm some details and the package was delivered on time. You've earned the credit! Thanks Yoram T.

Yoram T.
11/13/2005


I just wanted to let you know that I just received my new Fuji FinePix 3800 Zoom Premium Value Outfit USA, and the order is correct as ordered. I can't wait to get the software loaded and start playing with my new toy. Thanks Izzy who took my order, and the prompt processing of it. Ordered late Wednesday, shipment went out Thursday afternoon, and received it the following Tuesday. Pretty good for UPS Ground. Looking forward to doing business in the future. E. Wilson

E.Wilson
11/12/2005


I have researched for a digital camera since June/July and finally decided on the Nikon 4300. Once I found the camera, then were to buy it. I know there are a lot of online companies out there doing business, and I spent a few more weeks researching all the sites. I went off of Bizrate because of your high rating. I just wanted to let you know, that I did receive my camera on time as promised and was very satisfied doing business with your company. So far, it is working great, especially with iPhoto on the Mac. Send my thanks to Harry! Jeff W.

Jeff W.
11/7/2005


Joanne, Thank you for your help. Great service. Len A.

Len A.
11/5/2005


Yes- I got it yesterday. THANKS!! In perfect condition and just as described!

J. K.
11/5/2005


Dear Mr. Nat Reich I want to thank you and your company about your excellent service. I have my camera D550 Zoom and I'm really very happy for that. It's a perfect machine. I got the package within 3 days delivery and thank you for this. Thanks again for everything.

Costas A.
11/5/2005


I am thrilled with the service you gave me today. I have contacted numerous photography sales websites (ExpressCamera.com, 645AF.COM, BWAYPHOTO.com. RitzCamera.com, BHPhoto.com, etc) and your prices are simply the BEST and your merchandise is USA warranty with all of the manufacturer materials guaranteed! To top it off, you were extremely helpful and courteous on the phone today. Thank you redeeming my web camera shopping experience! I will be back.

.Sincerely, Jon S.
10/31/2005


Hi Izzy, I want to say thank you for the swift and professional way you executed my recent order for a Nikon F5 body. I shall most certainly use you in future.

Anthony B.
10/30/2005


Thank you very much. Your response was very timely and I appreciate it. I will look forward to doing business with you again in the future. Sincerely, Patrick G P.S. The camera is great...I am having a blast using it.

Patrick G
10/29/2005


>Thank you so much. Do you have price changes often? Your service has been the best. I was so afraid of ordering from the Internet, but you have proven it really is ok. Thanks again. Dottie

Dottie
10/25/2005


Thanks for your quick response! I found the spec. info and ordered the camera! Corinna --

Corinna --
10/22/2005


To whom it may concern, I am writing about the fine service and product representation that I received from Harry (at ext. 845) Yesterday morning, I ordered a Nikon 18X70 binocular and it was delivered this morning as I had requested. This was a very good experience for me. In the past, from many of your competitors, I would not get honest delivery schedules, product information or very good prices for the items. I am so pleased to have found your site on the MSN search engine. Again, I appreciate the honest and smooth transaction. I will recommend you to my friends and I will keep your site in my file for future purchases. Regards, Michael P.

Michael P.
10/21/2005


Ordered Saturday, shipped Monday morning, arrived today, everything as ordered. I have added to your rating on resellerratings.com Thanks! -- Jim G.

Jim G.
10/18/2005


Thank you so much for your help and immediate attention to this matter. I am sure I will be ordering many more rolls of film from you in the future as well as other items. Your prices and customer service is wonderful. Thanks again. Ann N

Ann N
10/14/2005


This was my first order with your company. I am very satisfied. The customer service was quite helpful and kind. Delivery was very fast. Item was just as described. Thanks so much for the great camera at the Best price! I would not hesitate to recommend your company and to buy from you again. Cathy C

Cathy C
10/13/2005


Thank you very much for your prompt response. > > I know why you have a good rating with customers. > > Frank W. >

Frank W.
10/10/2005


I wanted to take a minute to say THANKYOU for an outstanding on line shopping experience! My camera arrived in perfect condition and exceptionally fast. I'll admit, I was a little hesitant to place an order with you as I had never heard of your company. BUT, it is my opinion that you are better than any of those BIG NAME - OVER PRICED companies! You folks seem to have the right ideas for satisfying today's internet shoppers - LOW PRICES & QUALITY SERVICE... Keep up the good work! A VERY SATISFIED Customer,

G. Shockey
10/8/2005


Hi Izzy, Many thanks for your “next day” delivery of my Nikon Lens. You said it would be here ….. and it was, by about 11am. The following day I caught a plane for the Italian & French Rivera. Spent 8 days there and took 15 rolls of film! Again, thanks for your prompt delivery and great prices!

Phil H.
10/2/2005


Hi Anna,, evrything arrived, on time, and in working order. I think you have yourself another customer. Do you have a catalog you could send me? Thanks again for your prompt attention.

Francois
10/2/2005


Izzy, let me again thank you and your staff for another order filled with good advice, good product, good service and best price. As usual, you will continue to get my business. Izzy, let me again thank you and your staff for another order filled with good advice, good product, good service and best price. As usual, you will continue to get my business.

Ron W.
9/30/2005


Thank you Izzy for a tremendous shopping experience. I received my Nikon 5700 second day as promised. Camera and accessories were all received as promised, and I will reccommend Digitalfoto to all. You were informative, and not high pressure at all with your suggestions. As an experienced buyer, I know good service and good prices, so thanks again.

Ron W
9/27/2005


Anna, I have to say you have wonderful customer service. Both you and Izzy B. were incredibly quick and helpful. I will certainly return as a customer. Best regards

John S.
9/27/2005


Great service. Ultra-Fast shipping. They didn't 'promise' that I would receive it the next day, but they did say they would make sure it would be shipped ASAP. I GOT it the NEXT day. :) Great pricing. I wish them a lot of success.

John P.
9/27/2005


Izzy, I apologize for not getting back to you sooner. I wanted to thank you for responding to my inquiry about our shipment of Nikon D1's and the issues with the battery charger. We recieved the item shortly after I talked to about it and we now have all equipment and it seems to be in working order. I appriciate you taking the time to check back with me to see how we things were doing. This is the level of customer service we desire, and we certainly know now who we will be doing business with in the future, should our equipment needs require addtional purchases. Thank you

Jim G.
9/25/2005


Anna Thank you for the fast turn around. As for "We hope to do business with you in the future," count on it. I know I will call in the future as the ordering process and you/customer service were easy, fast and responsive. Have a great day,

David J S.
9/17/2005


thank you very much joanne, you really helped me..keep in contact

gerardo g
9/17/2005


Hi, Izzy, Thank you so much for your great customer service. I got my S40 yesterday. I really enjoyed it. Have a nice day!

Ellen
9/16/2005


Praise : Great product...Great service

c.d.w.
9/12/2005


Hi Izzy, Received my Nikon Coolpix 5700 today.I really appreciate your quick, no-hassle service. I should be back soon for a Coolpix 2500 for my wife.

Dan
9/10/2005


Thanks for good service from Izzy Brown , the items were received in perfect condition and in good time,this was important as the order was placed from Northern Ireland and was to be collected in Idaho! However, no problem, I will certainly recommend your firm in future.

Eric
9/9/2005


Dear Harry, Thanks for your quick response (and on a holiday, no less)... I guess what your customers say about you is true! Sincerely, B

Customer B
9/2/2005


Harry: Last week I ordered a Canon S330 from you. I asked if it could go out that same day, which you said it would and I appreciated that. The camera arrived well packaged and safe and sound on Friday (the 2nd day after I ordered it). I'm very pleased with the product and the prompt delivery. Thanks for a smooth and pleasant transaction! Jeff K

Jeff K
8/26/2005


Izzy, On Monday Aug. 19th I placed an order for a Canon Elura 40MC. My phone experience with you was both informative and pleasurable. It's rare to find a person so up front with his salesmanship. It was pleasure doing business with you and I will be back again when I'm in need for any additional Camera supplies. Before I called Focus I was given the run around from other phone/internet/mail order camera distributors. I was beginning to wonder if there was any honest and customer orientated dealers out there but you resorted my faith. So again keep up the great work!!!! Oh by the way I received my order the next day!!! Henry

Henry
8/22/2005


Dear DigitalFotoClub, I have received my exchanged UV fllter today and impressively satisfied with the quality of service that your store provided. Many thanks to everyone that made my day possible. I will surely buy again from you knowing that I will get an excellent service. Thank you!

Renato S.
8/19/2005


i have been suspicious of online retailers. i was sure this was a bait and switch. no one called and no one tried to get me to buy more than i wanted. , Maxxum 7, ordered 8/8/02 and delivered 8/12/02 as requested. I will seek you out for future business and spread the word for sure at my photo groups and websites. a happy customer.

L. Luther
8/13/2005


Dear Jackie, Thank you so much for your help. I was convinced to keep the backpack so I wont be sending it back. Your service was excellent, friendly and prompt. I will look forward to doing business with you again very soon.

Janis-Marie
8/12/2005


Dear Jackie, Thank you so much for revising my order number #9473. Your time, effort and quick attention to this matter is greatly appreciated. I am very pleased I chose to order this camera from Digital Foto Club. Thanks again. Sincerely, Kathy

Kathy M.
8/5/2005


I ordered a NIkon N80 QD from you. My first experience ordering photographic equipment using the WEB. I am glad I choose you. Thanks for the memories.

Otto O.
8/2/2005


I would like to thank you for your excellent service. I ordered from you a JVC combination DVD/VHS unit just two days ago and it arrived today. If I'm ever in need of anything else in electronics, I'll be sure to visit your website first.

Melvin D.
7/31/2005


I am very please with my experience in purchasing a digital camera from Digital Foto Club. The process for placing the order was quick and direct (no endless "press 1 for...."). Delivery was made in 4 days and every thing ordered was included and arrived in good shape. I have not had any reason to call customer service, so that criteria has not been rated. Regards, -

Bob J.
7/31/2005


I want to thank you for getting back to me so quickly with an explanation as to what happened. I also want to thank you for shipping the newer lens, at no additional cost, instead of waiting for a shipment of the out-of-stock model. Your type of service is what I think we, as consumers, deserve, and I do appreciate it very much. Sincerely, Mike

Mike W.
7/30/2005


I was quite impressed with your website, with the variety of products available and some very attractive pricing. Now, I'm also impressed with your customer service. We will do business in the future.

Michael L.
7/30/2005


I placed this order through your website on Tuesday and received it on Friday of the same week. Wow! Thank you for your quick service and the great price. I will be sure to buy my next supply of film from you.

James W.
7/28/2005


Dear Sirs, Thank you for the excellent service on the order I placed with Izzy Brown on June 19th. The camera arrive here at the Post Office on the Washington State coast on Saturday, only fours days later. Everything I ordered was included and in good condition. Thanks again for the accurate and prompt service. Also your prices are quite good too. -Bob

Bob
7/24/2005


I just want to say thank to you for sending me so fast a copy of my bill i was so happy when i got it was real fast ,thank you for the service .

Antonio
7/22/2005


Pam, I will wait for the Nikon case. But I mean it, thanks for trying to complete the order in a timely fashion! FYI this is the first order with your company but I have to tell you I mentioned your company's name with a few people and found they are dedicated customers (or their parents are). Gave me a feeling of confidence I cannot express! THANKS AGAIN. john B --

john B
7/10/2005


Jerry and the rest of you folks are the best! I searched high and low for a good deal on my Nikon CoolPix 5000. Jerry found just what I was looking for at a great price, and got it to me a day faster than the 3 days he's said it would take. Thanks! Yvonne D.

Yvonne D. Lake Ariel, PA
7/8/2005


andvinco Jul-01-02 20:10:14 Praise : fast transaction, product as described, thank you!

bcookhouse Jul-01-02 18:31:22 Praise : Fast shipment: no hassle transaction: Highly recommend

mrpook Jul-01-02 12:58:07 Praise : AAA+++ SELLER ! Item was as described and shipped promtly. Thanks.

tankie15 Jul-01-02 11:44:48 Praise : Honest, fast shipping, good price!

bsparky37 Jul-01-02 10:02:55 Praise : Perfect transaction!!!!Thank you---thank you!!!!

REAL COMMENTS FROM EBAY CUSTOMERS
7/1/2005


great buy, good price,

Dominick
7/1/2005


Dear Sir or Madame: I am extremely pleased with my recent purchase from DigitalFotoClub.com, and on a scale of one to five (five being best), I would rate your service, price, and quality of product delivered a FIVE. Look forward to doing business with you in the future. Sincerely, JB

Jack
6/30/2005


Thank you Jackie, you are further proof that I need look no further than Digital Photo when I need something.

Thomas H.
6/28/2005


Just wanted to say thanks so very much for overnighting my shipment. Received today as promised. Great company, great help with the ordering process. Thanks again. Cheryl

Cheryl
6/24/2005


Dear Sirs, Thank you for the excellent service on the order I placed with Izzy Brown on June 19th. The camera arrive here at the Post Office on the Washington State coast on Saturday, only fours days later. Everything I ordered was included and in good condition. Thanks again for the accurate and prompt service. Also your prices are quite good too.

Bob
6/24/2005


Harry, received today !!!!! the order I placed with you yesterday morning. Thank you, such promptness & the order is intact & correct.....most assuredly I shall purchase from & recommend you. thank you again

Joe A.
6/17/2005


digitalfoto discount club... ordered 6/13 & received next day!!!! price was the best & product was as ordered & traveled unharmed. will recommend to friends & buy from again. very pleasant experience staff (Harry, thank you), can't imagine any better, thank you

Robert S.
6/14/2005


Thanks for being so responsive. I will definitely recommend you to my friends. Thanks again,

CLM
6/11/2005


...Thank you for your various interventions in respect of our hassles with SCM Microsystems in getting version 6 of Adobe Premiere to replace the supplied version 5.1. It was extremely frustrating, as I have said, but your firm, clear support did a great deal to keep me, and my daughter, calm, and eventually it paid off when SCM finally came through, some three weeks after my first fax of the documentation and mailing of the software (I might note that on the fifth contact, I was still being asked the same questions and asked to supply the same details and being told, sorry, but no relevant information regarding my case had been supplied to this particular consultant!). In any event, your, and before you certain others', support at Digitalfotoclub was great, and has led me to trust your organization to the point that any further items in your portfolio we might want we are almost certainly to get from you (e.g. we are about to order a small compact zoom camera). This, then, is just a word of thanks for superb service, made so by a sense of care about our concerns and prompt action. With many thanks,

Jim
5/27/2005


Product received was exactly as ordered. It was a fair price. It was shiped the first working day after ordered. Credit card was billed correct amount. In sum, perfect service. I found you company through Popular Photography. Regards,

Steve H.
4/2/2005


Greetings: I just wanted to write and give mike at ext. 827 some serious props. Today I purchased over $5500 worth of camera gear. Mike was extremely helpful, answered all my questions and responded to my requests in a very timely manner. With associates like Mike handling the phone lines, customers can be assured that they are getting a honest deal. He answered all my questions and didn't try to badger me into buying things I didn't need or want. I couldn't not be more pleased with the transaction so far. Once my equipment arrives I will be sure to call Mike and thank him again for his hard work in making my over the phone shopping experience not only more affordable but enjoyable as well. He made it a little easier for me to part with the $$$ knowing full-well that I was getting the best deal for top quality gear. Thanks Again. Sincerely, Ron Schrap

Ron S.
2/10/2005


Greetings: I just wanted to write and give mike at ext. 827 some serious props. Today I purchased over $5500 worth of camera gear. Mike was extremely helpful, answered all my questions and responded to my requests in a very timely manner. With associates like Mike handling the phone lines, customers can be assured that they are getting a honest deal. He answered all my questions and didn't try to badger me into buying things I didn't need or want. I couldn't not be more pleased with the transaction so far. Once my equipment arrives I will be sure to call Mike and thank him again for his hard work in making my over the phone shopping experience not only more affordable but enjoyable as well. He made it a little easier for me to part with the $$$ knowing full-well that I was getting the best deal for top quality gear. Thanks Again. Sincerely, Ron

Ron S.
2/10/2005


Dear Sir or Madam: I recently ordered a Minolta Freedom 160 through DigitalFoto. It was my first experience with your company but it certainly won't be my last. Confirmation of my order was immediately received as well as a superb tracking system. My package arrived on the date you said it would, in perfect condition and exactly as it had been advertised. Your pricing was first drew me to DigitalFoto but your service is what will continue to bring me back. I will certainly recommend your company to all of my family and friends. THANK YOU, Gary "D" Sincerely, Gary "D

Gary D.
5/1/2003